Supportive Service programs are heavily regulated and complex in nature, and many low-income families find these programs hard to navigate, often leaving opportunities to assist with economic mobility unused.


Create partnerships with existing community agencies which provide supportive services and offer learning sessions for staff to become familiar with services which are available to assist families with achieving economic mobility. A third-party community agency staff person can help employees navigate public benefits, access resources, provide financial coaching and problem-solve around other barriers. Organizations such as Common Wealth Charlotte or Goodwill Industries of the Southern Piedmont offer assistance in these areas.